Following the agreed scope

The standard scope is written down, but life is more specific than a list. Will we wash a light fitting or a wall that is not in the basic scope? Usually yes. Do we always charge for it? No.

Who decides

A small thing that takes a few minutes simply gets done. When it is work that will noticeably extend the cleaning — all the windows in the flat, emptying and wiping every cupboard — we say so on site and agree with you before starting. The decision is always yours and it is made before the work, not after.

What we do not do

We do not work at heights that would need scaffolding or a lift, and we do not clean windows from the outside on upper floors. We do not remove waste in quantities beyond an ordinary bin, and we do not take on repairs or assembly — there is a handyman service for that. And we do not clean where construction work is under way: afterwards yes, at 39 CZK per square metre. If you are unsure whether something falls within the scope, write it in the note and we will answer before confirming the order.