After the completion of the order, we will automatically create the next one for the same time in one/two or four weeks, depending on your chosen regularity. The same contractor will be assigned to the cleaning (if you rated the cleaning with 5 stars)
After the cleaning is completed, you will receive an SMS with the date and time of the next cleaning (and a link to edit the cleaning parameters). We will also send a cleaning reminder 2 days before the scheduled date
We do not have prepayment, cleaning is paid after completion by card or cash. If you cancel the next cleaning (you can do this up to 16 hours before the start), there are no penalties. The subscription can be renewed at any time
Failed to write off money from the card. Perhaps there are not enough funds on it or the bank declined the payment
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Office cleaning differs from domestic work mainly in rhythm: it is not done thoroughly once in a while but often and to a fixed schedule, so that nobody notices it. The minimum order for offices is 900 CZK and the scope is agreed in advance — how many workstations, meeting rooms, kitchenettes and washrooms there are. Frequency and the length of a single visit follow from that, not the other way round.
Most Pilsen companies choose a slot outside working hours: early, before eight, or in the evening after six. In plants with morning shifts in the industrial areas on Bory and in Skvrňany it is the other way round — there the quiet hours are late morning. Security matters too: if the premises cannot be entered unaccompanied, it is simpler to fix one slot and one team with access sorted once and for all than to arrange an escort every time.
Vacuuming and mopping floors, wiping desks around the equipment, bins, the kitchenette including the sink and appliances from the outside, washrooms and restocking consumables. Meeting rooms are usually done after a meeting rather than to a timetable. Beyond the regular round you can order window cleaning at 199 CZK a window, carpet cleaning at 89 CZK per square metre and office chair cleaning — the fabric has to dry by morning, so those are scheduled for a Friday.
Companies are invoiced by bank transfer with a due date, and the documents are prepared so they can go straight into the books. For a regular arrangement we invoice once a month rather than per visit. The scope can change during the year: offices that run at half strength over the summer routinely drop the frequency for those months and return to the old schedule in September.
In office buildings the corridors, staircase and entrance hall matter as much as the offices. There the weather decides more than the timetable: in winter salt and grit are tracked across the floor all day, so the entrance needs cleaning more often than the rest of the floor. It is sensible to have two frequencies in one contract — higher for the entrance and corridors, lower for the offices — instead of one average that is too often for one and not enough for the other.